Privacy Policy
1. Purpose
The purpose of this policy is to establish the privacy policy for data (including personal and sensitive) collected, used, and shared by Nesscale Solutions Private Limited's application "ESS."
2. Scope Statement
This privacy policy is applicable to all users of the ESS application, including employees, customers, end-users, job applicants, and other external parties exchanging data with Nesscale Solutions Private Limited. The policy will be published on Nesscale Solutions Private Limited's online properties, mobile apps, and other electronic exchanges accessible by end-users.
3. Policy
This privacy policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000, and the rules made thereunder and the amended provisions pertaining to electronic documents/records in various statutes as amended by the Information Technology Act, 2000. This privacy policy does not require any physical, electronic, or digital signature.
Nesscale Solutions Private Limited ("ESS") knows that you care about how information pertaining to you is used and shared, and we appreciate your trust in us to do that carefully and sensibly. This notice describes the privacy policy of ESS. By using the ESS application, you are accepting and consenting to the practices described in this Privacy Notice.
4. Collection of Personally Identifiable Information and Other Information
When you use the ESS application, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you with a safe, efficient, smooth, and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our application to make your experience safer and easier. More importantly, while doing so, we collect personal information from you that we consider necessary for achieving this purpose.
4.1 Tracking & Analytics
In general, you can use the ESS application without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the application. We may automatically track certain information about you based on your behaviour on our application. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect, and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our application or not), which URL you next go to (whether this URL is on our application or not), your browser information, and your IP address.
4.2. Cookies
We use data collection devices such as "cookies" on certain pages of the ESS application to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your memory storage device that assist us in providing our services. We offer certain features that are only available through the use of a "cookie". We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case, you may not be able to use certain features on the application, and you may be required to re-enter your password more frequently during a login.
5. Disclosure and Sharing of Personal Information
We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to court orders or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to enforce our Terms of Use or Privacy Policy, respond to claims that an advertisement, posting or other content violates the rights of a third party, or protect the rights, property or personal safety of our users or the general public.
We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purpose.
We may also share your personal information with other companies within our corporate family, in which case we will require them to honour this Privacy Policy. Additionally, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, your personal information may be transferred to the successor or assign of the company or entity.
6. Security Practices and Procedures
We implement appropriate technical and organizational security measures to protect the security of your personal information against unauthorized access, disclosure, alteration, or destruction. We review our security procedures periodically to consider appropriate new technology and updated methods. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of your personal information.
7. Retention of Personal Information
We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of the personal information, the purposes for which we process the personal information, and whether we can achieve those purposes through other means.
8. Your Rights
You have certain rights with respect to your personal information, including the right to access, correct, and delete your personal information. You may also have the right to restrict or object to our processing of your personal information, and to receive your personal information in a portable format. If you wish to exercise any of these rights, please contact us using the contact information provided below.
9. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at info@nesscale.com. We will respond to your inquiry as soon as possible.